Delivery & Returns

Next Day Delivery:

All orders sent within the United Kingdom come with NEXT DAY DELIVERY.

  • Next Day Delivery is available if you order before 1pm Monday to Thursday.
  • If you place your order after 2pm on Thursday your item(s) will be delivered on Monday.
  • If you place your order after 2pm on Friday your item(s) will be delivered on Tuesday.

Your order will be delivered via courier service. You will receive an SMS & Email highlighting your allocated 1 hour delivery slot.

Follow the link within the Email or SMS to action the following changes to your delivery:

  • Change your delivery day
  • Leave your item in a safe place
  • Deliver your item to a neighbour

Changed your mind?

We really hope you like your purchase from Voom Aid however in the event you do wish to make a return, we offer a 30-day money-back guarantee for your peace of mind.

If you would like to arrange a return, please email us and send the details of your order. We kindly ask that you return your item to us in good condition with no signs of visible damage.

Product not working as expected?

Our customer support team are incredibly knowledgeable and able to resolve most product related issues quickly and efficiently. For the quickest support, please contact our product experts via email. If we are unable to fix your issue for you, we will replace the product at no charge for either a brand new or refurbished unit of the same condition as per our 12-month manufacturer’s warranty.